Skip to content

Our Mediators

The role of a mediator

A mediator’s role is to facilitate a settlement of the issues in dispute, and in order to achieve this everything discussed within private sessions remains confidential unless specifically waived. Unlike a judge in court proceedings, a mediator’s role is not to pass judgment on the merits of the issues in dispute, but to enable open and frank discussion. A mediator will challenge issues in order to assist parties towards reaching an agreement and, if parties are at the same time legally represented, engage with those representatives and challenge the legal arguments being advanced, if helpful. Whether legally represented or not, a mediator will ensure both parties are able to state their case, address underlying concerns and ambitions, and work through the issues that are important to them; issues they may not have had the opportunity to explore or address in formal legal proceedings.

Founder of Latitude Mediation

Serena trained and practised as a commercial litigation solicitor in London and the Southwest with Ince & Co, Bond Pearce LLP and Davies Johnson & Co, with emphasis on international shipping, superyacht design and build, as well as mainstream civil and commercial litigation. She has most recently worked as a consultant with a large nationwide firm, and established a related panel of mediators ‘nexamediate’. Having qualified as a mediator in 2008 with Clerksroom, London, Serena has developed specialty in Workplace & Employment Mediation (The Society of Mediators, London) in part reflecting the increase in disputes relating to Equality, Diversity and Inclusion (ED&I) issues; a subject that she is passionate about. More recently, Serena has trained in SEND mediations and is collaberating with associated SEND mediators.

As a Commander in the Royal Navy Reserve Serena has undertaken and been appointed to a number of tactical and strategic roles and is currently Commanding Officer (CO) of HMS Vivid. Previous roles have included Equality Diversity & Inclusion (ED&I) advisor, trainer and case-handler, ensuring compliance with ED&I policy, training, implementation, and resolution of adverse incidents arising.

Mindful of the impact disputes can have on the effective and efficient running of a business, finances and the personal lives of those embroiled in the dispute, Serena established Latitude Mediation to capitalise on her expertise in the mediation sphere and to bring together a wealth of mediation talent from around the UK in this unique collaberation.

We collaberate with a number of mediators throughout the UK spanning from Durham, Norfolk, London, Brighton, Southampton, Bristol, Manchester, Birmingham and Wales, and have working relationships with many more! Latitude Mediation also works alongside a number of other related (legal) businesses, in order to ensure each and every potential case is supported in the most efficient and cost effective way.

Professional Accreditation

All our associated mediators are fully accredited members of the Civil Mediation Council (CMC) or College of Mediators. Serena is a Panel Mediator for the CMC, committee and Panel Mediator of the Association of South West Mediators (ASWM), founder and Panel Mediator of nexamediate and certified member of the Solicitors Regulatory Authority. Serena is also associated with and supports a number of charity organisations, and a member of the Association of Women Solicitors (London). Latitude Mediation and all our associated mediators are fully compliant with the European Code of Practice for Mediators.

Wherever you are located and whatever form of mediation you may need, get in touch to see how we can support you.